I love the simplicity and elegance of the design of my frame, its a piece of art in itself. Very friendly and fast service too. Highly recommend them.
I have purchased a number of items from The Authentic and I cannot fault the craftsmanship or service. My first purchase was The Licorice Display which, despite its simplicity, receives frequent compliments (probably because it is unique and beautifully made). My second purchase was a large frame bought to compliment a print but it’s honestly a piece of art in itself.
Recently I made my third purchase online, a memory Box I had not seen in person. I was not disappointed. Carmen contacted me after purchasing because I hadn’t used an available coupon code and offered to send me some free prints with my order. I got 7 prints and given the quality I’ll definitely be ordering more prints from The Authentic.
To round out my (long) review I would like to give the customer service 5 stars. If you want to deal with a business that is professional and cares about their products and their customers then look no further.
Huge thank you to the team for sourcing a bamboo frame with black matt for to frame up a cross stitch for my Mother in Law’s Birthday. It was exactly what I wanted and looks incredible.
The service from the team incredible and the frame arrived safe and sound, and promptly too – they even let me know when it was likely to arrive – incredible service.
Adds so much class to otherwise unremarkable calendars. Gives a formal frame to the calendars. The wood grains are so unique and pleasing. The craftsmanship is expert. Smoothly sanded, countersunk screw holes, hidden screw threads, very well done!
We were really happy with both the fine art prints and the stand. Excellent quality. Fast service too! Thanks Carmen!
I recently had Carmen and Ken custom make a frame for a Japanese woodblock print I purchased in memory of my mother. I am incredibly happy with the result. Together they make a great team. Great care, advice on materials, attention to detail and craftsmanship was applied at every step of the way.
– If you need something you cherish framed don’t hesitate to give them a call. You won’t regret it.
The frame i purchased is beautifully crafted and looks wonderful
Great service that went above and beyond. Great quality frame and photos.
I’ve bought a few different size frames from the authentic and love the wood they source. The workmanship is just beautiful.
The team at The Authentic were amazing. They double checked my order before printing as I had loaded the wrong size prints. And when the prints arrived, the colour and quality is far superior to any other online service or department store printing service. Will definitely be ordering again. Thanks!
I purchased two Licorice Display stands as gifts. I was looking for a unique, handmade item and these were perfect. They are beautifully packaged. Friendly customer service and postage was fast. Thanks!